Frequently asked questions

Collections are live in Cameroon, Gabon, Uganda, Kenya, Ghana, Tanzania, Côte d’Ivoire, Senegal, Congo - Brazzaville, Benin, Rwanda, Congo - Kinshasa, Zambia, Sierra Leone, Burkina Faso, Mali, Togo, Guinea, Niger, and Nigeria, and new markets open continuously.

Mobile money is the core rail: MTN Mobile Money, Orange Money, M-Pesa, Airtel Money and more, plus bank transfer in Nigeria, with more bank rails coming. Methods vary per country; the dashboard shows exactly what is live for yours.

Collections from 1.99% per successful transaction and payouts from 1%, with no setup fees, monthly fees or minimums. Your exact per-corridor schedule is shown in the dashboard before you go live, and every API response carries the full fee breakdown.

The sandbox is available the moment you create an account. Production access opens after business verification (KYB), which needs your registration documents and beneficial-owner details.

Two ways: share hosted checkout links with zero code, or call the REST API from your own product. Either way you get signed webhooks, idempotency and a request id on every response. The docs at developer.capayglobal.com walk you through both.

On a double-entry ledger: every movement is balanced, immutable and recorded in minor units per currency. Your dashboard shows balances, settlements and exportable reports that reconcile to the ledger.

This website is available in 34 languages, including Swahili, Hausa, Yoruba, Igbo, Twi, Wolof, Amharic, Arabic and Portuguese. The merchant dashboard and the hosted checkout are available in 23 languages. Documentation and support are in English and French.